Privacy Policy

1. About This Policy

Gardena Sunrooms and Patios ("we," "us," or "our") operates the website at gardenasunrooms.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and what choices you have. By using our website, you agree to the practices described here.

2. Information We Collect

Information You Provide

When you fill out a contact form or request an estimate on our website, we collect the information you submit - typically your name, phone number, email address, and a description of your project. We use this information to respond to your inquiry and follow up on your request.

Automatically Collected Information

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and the time and date of your visit. This information is collected in aggregate and is used to understand how visitors use our website.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect usage data. You can instruct your browser to refuse cookies, but some parts of our website may not function properly as a result.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and estimate requests.
• To schedule and follow up on consultations or appointments.
• To communicate with you about your project.
• To improve the content and performance of our website.
• To comply with legal obligations or protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with:

• Service providers who help us operate our website or manage customer communications (such as form providers, email services, and analytics platforms). These providers are permitted to use your information only to perform services on our behalf.
• Law enforcement or government authorities when required by law or to protect the safety, rights, or property of our business or others.

5. Data Retention

We retain contact form submissions and customer communications for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, you can contact us at the address below and we will make reasonable efforts to do so, unless we are required to keep it for legal or business reasons.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to certain exceptions.
• The right to opt out of receiving marketing communications from us.

To exercise any of these rights, contact us at hi@gardenasunrooms.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Security

We use reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us: